As of October 16, 2026. Immigration, Refugees and Citizenship Canada (IRCC) switched its Application Status Tracker back on on October 14, 2026, five months after taking it offline. IRCC disabled the tool on May 14, 2026 because of "outdated information and potential security vulnerabilities," according to a ministerial briefing note. About 10,000 people a day were using it before it went dark. The relaunched tracker covers Express Entry, spouse, partner and dependent child sponsorship, study permits, work permits and visitor visas.
The tracker is back, but go in with modest expectations. It was switched off because it was showing people wrong information, and the first weeks after a relaunch are when glitches show up. This page explains what the tracker shows, how to sign in, and what to do when it looks wrong.
Why was the IRCC status tracker offline?
IRCC took the Application Status Tracker offline on May 14, 2026 "out of an abundance of caution." IRCC's briefing note for the May 28, 2026 Committee of the Whole gives two reasons: the tool was showing outdated information, and IRCC had found potential security vulnerabilities. The note says the department was updating the tool's data source and adding safeguards, including monitoring to confirm the tracker works properly and gives clients accurate information. It gave no return date. IRCC's tracker page was updated on October 14, 2026, and CIC News reported the relaunch the next day.
In plain terms, the old tracker could tell you a step was done when it was not, or the reverse. That is why it was rebuilt, and it is the reason not to treat any single status change as final.
Which applications can you track?
The tracker covers five application types, and you can only use it once you have an acknowledgement of receipt (AOR) from IRCC. The submission confirmation for an online application is not an AOR. The IRCC Help Centre lists the same five types and says anything else is not in the tracker. Applications outside the list use the Client Application Status tool, your online account, or the separate citizenship tracker.
| Application type | In the tracker? | Where else to check |
|---|
| Express Entry: Canadian Experience Class (CEC), Federal Skilled Worker, Federal Skilled Trades, Provincial Nominee Program (PNP) | Yes | IRCC secure account |
| Spouse, partner or dependent child sponsorship | Yes | Client Application Status tool |
| Study permit | Yes | IRCC account |
| Work permit | Yes | IRCC account |
| Visitor visa | Yes | IRCC account |
| Parents and grandparents sponsorship | No | Client Application Status tool |
| Other permanent residence programs | No | Client Application Status tool |
| Permanent resident (PR) card | No | Client Application Status tool |
| Citizenship grant | No | Citizenship application tracker |
The tracker is open to the principal applicant, a sponsor, an authorized representative, and anyone the applicant has named in writing.
How do you sign in to the relaunched tracker?
You sign in with a GCKey username and password or through a Sign-In Partner such as your bank, then add your application by its number and your Unique Client Identifier (UCI). Both numbers are on your AOR; our guide to finding your UCI number shows where. IRCC's tracker page says GCKey now asks for a second authentication step every time you sign in, so keep your phone or authenticator app nearby.
The details you enter must match your application exactly. The Help Centre says an extra space before or after a name or number is enough to make account creation fail. If it still fails, your application may not be entered in IRCC's system yet. Wait a few days and try again.
What do the tracker statuses mean?
The tracker breaks your file into components, typically eligibility, medical exam, background check and biometrics, and gives each one a status. Your overall application shows as received, in progress or closed. The labels below are the ones the relaunched tool displays, as reported by CIC News; IRCC's public pages do not define them. Information in your account is updated daily.
| Status | What it means | What to do |
|---|
| Not started | IRCC has not begun that part of the review | Nothing; this is normal for weeks or months |
| Waiting on you | IRCC needs a document or information from you | Check your account messages and deadline right away |
| In progress | An officer is working on that part | Nothing; compare against processing times |
| Completed | That part of the review is done | Nothing |
| Exempted | You do not need that step | Nothing |
"Waiting on you" is the only status that asks you to act. A missed request can lead IRCC to refuse or close your application, so treat it as urgent even if your email inbox shows nothing yet.
What problems should you expect?
Expect some glitches in the first weeks. The tracker was switched off for showing outdated information, IRCC rebuilt its data source, and a tool used by about 10,000 people a day rarely relaunches without hiccups. IRCC's own tracker page lists known limitations:
- Bookmarks do not work. Links saved to pages inside the tracker fail. Sign in from the main page each time.
- New account, missing file. If you create a new GCKey account or switch Sign-In Partners, your application may not appear and you may need to add it again.
- Sign-in lockouts. Too many failed attempts in one session trigger an error. Close the tab and start again.
- Timeouts and maintenance. Sessions close after inactivity, and the site can be down for maintenance.
- Old browsers. Internet Explorer is not supported. Use a current Chrome, Edge, Firefox or Safari.
There is also a timing gap. The tracker updates once a day, while letters and requests reach your IRCC account when they are sent. Your account messages are the record that counts. If the tracker and your account disagree, believe the account.
What should you do if the tracker looks wrong?
Do not react to the tracker alone. If a status jumps backwards, a step you completed shows as not started, or your application is missing, wait 48 hours for the daily update, then check your IRCC account messages. If something is still wrong after a few days, contact IRCC through its web form and quote your application number and UCI.
For the full picture of where your file stands, the tracker is not the best tool. Officer notes from the Global Case Management System (GCMS) show what officers actually recorded, including the reasons for delays. Our GCMS notes guide explains how to request them. If your application is well past the published processing time or IRCC has asked for something you do not understand, our licensed consultant can review it with you. Book a consultation.
Sources
- IRCC, Application Status Tracker (updated October 14, 2026)
- IRCC, Briefing note: Application Status Tracker, Committee of the Whole, May 28, 2026
- IRCC Help Centre, Why can't I create an account in the application status tracker?
- IRCC, How to check the status of your application
- CIC News, IRCC relaunches Application Status Tracker, October 15, 2026
Disclaimer
This article is for informational purposes only and does not constitute immigration or legal advice. Immigration laws and policies change frequently. Each case is unique and outcomes depend on individual circumstances. Consult a Regulated Canadian Immigration Consultant (RCIC) before making immigration decisions.