1. Introduction
GO FAR GLOBAL LTD. (“Go Far Global,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of your personal information. As a Regulated Canadian Immigration Consultant (RCIC) firm registered with the College of Immigration and Citizenship Consultants (CICC), we handle sensitive personal data and take our privacy obligations seriously.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.gofarglobal.com or engage our immigration consulting services.
2. Information We Collect
Information You Provide
- Contact information: name, email address, phone number, mailing address
- Immigration case information: passport details, citizenship, date of birth, education history, employment history, language test scores, family composition
- Financial information: proof of funds, settlement funds documentation (we do not store credit card numbers)
- Supporting documents: identity documents, educational credentials, employment letters, and other documents required for immigration applications
- Consultation notes: information discussed during consultations and assessments
Information Collected Automatically
- Usage data: pages visited, time spent on pages, referring URLs
- Device information: browser type, operating system, IP address
- Cookies and analytics: we use Google Analytics to understand website usage patterns (see Section 6)
3. How We Use Your Information
We use your personal information to:
- Provide immigration consulting services and prepare applications on your behalf
- Communicate with you about your case and respond to inquiries
- Submit applications and correspondence to Immigration, Refugees and Citizenship Canada (IRCC) and other government bodies
- Schedule and manage consultations and appointments
- Comply with our regulatory obligations under the CICC
- Improve our website and services
- Send you relevant immigration news and updates (with your consent)
4. Legal Basis for Processing
We process your personal information based on:
- Consent: you provide explicit consent when you engage our services and sign a retainer agreement
- Contractual necessity: processing is required to provide the immigration services you have requested
- Legal obligation: we are required to maintain client records under CICC regulations
- Legitimate interest: to improve our services and website experience
5. Disclosure of Your Information
We may share your personal information with:
- Government authorities: IRCC, provincial nominee programs, and other immigration-related government bodies as required for your application
- Regulatory bodies: the CICC, as required for regulatory compliance and audits
- Service providers: secure cloud storage, appointment scheduling (Calendly), and case management platforms that assist in delivering our services
- With your consent: educational institutions, employers, or other third parties when you have given us explicit authorization
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Cookies and Tracking Technologies
Our website uses:
- Google Analytics: to analyze website traffic and usage patterns. Google Analytics uses cookies to collect anonymous usage data.
- Google Tag Manager: to manage website tags and analytics scripts
- Essential cookies: necessary for the website to function properly
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encrypted data transmission (SSL/TLS) for all website communications
- Secure, access-controlled storage for client files and documents
- Regular security assessments of our systems
- Staff training on privacy and data handling procedures
- Restricted access to personal information on a need-to-know basis
8. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill our legal and regulatory obligations. Under CICC regulations, we are required to maintain client files for a minimum of six (6) years after the conclusion of the retainer. After this period, files are securely destroyed.
9. Your Rights Under PIPEDA
Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access: request a copy of the personal information we hold about you
- Correction: request that we correct inaccurate or incomplete information
- Withdrawal of consent: withdraw your consent to the collection, use, or disclosure of your information (subject to legal or contractual restrictions)
- Complaint: file a complaint with the Office of the Privacy Commissioner of Canada
10. International Data Transfers
As we serve clients globally and operate offices in multiple countries, your information may be processed in jurisdictions outside Canada. When transferring data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy law.
11. Children's Privacy
Our website is not directed to children under 16. We do not knowingly collect personal information from children. Where immigration cases involve minor dependents, we collect information only as provided by their parent or legal guardian.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
You may also file a complaint with the Office of the Privacy Commissioner of Canada.